Privacy Policy

Welcome to Wavy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. By using Wavy, you agree to the collection and use of information in accordance with this policy.

1.Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. By using Wavy, you agree to the collection and use of information in accordance with this policy.

2.Information We Collect

Information You Provide

• Account Information: Phone number, name, date of birth, gender, and profile photos.
• Profile Information: Bio, preferences, interests, and other details you choose to share on your profile.
• Communications: Messages you send and receive through the app, including chat content.
• Verification Data: Information submitted for identity or age verification purposes.
• Transaction Information: When you buy a ticket to a paid event, we keep a record of the transaction (event, amount, payment status, and payment reference identifiers). Your card, UPI, or banking details are entered directly with our payment processor and never touch or get stored on our servers.

Information Collected Automatically

• Location Data: With your consent, we collect your approximate location to provide location-based matching.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with the app, including features used, profiles viewed, matches made, and time spent.
• Log Data: IP address, access times, app crashes, and diagnostic data.

Information from Third Parties

• Payment Processors: Transaction confirmation and subscription status from the app stores, and payment confirmation, failure, and refund status for event tickets from Razorpay, our payment processor for paid events (we do not store full payment card, UPI, or banking details).
• Push Notification Services: Tokens required to deliver notifications to your device.

3.How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide, maintain, and improve our matchmaking services.
• Facilitate connections, matches, and communications between users.
• Process subscriptions, event ticket purchases, and refunds.
• Send push notifications related to matches, messages, and app updates.
• Enforce our Terms and Conditions and community guidelines.
• Detect, investigate, and prevent fraudulent or unauthorized activity.
• Comply with legal obligations.

4.How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your profile information (name, photos, bio, age) is visible to other users as part of the matchmaking experience. If you join an event, including a paid event, the event host and other attendees may see that you are attending.
• Service Providers: Third-party vendors who assist with hosting, analytics, payment processing (including Razorpay for event ticket payments, subject to Razorpay's privacy policy), push notifications, and customer support.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, safety, or property of Wavy, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5.Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Certain data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention). Records of paid event transactions are retained after account deletion where necessary for accounting, tax, and other legal obligations.

6.Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7.Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for location tracking or notifications.
• Request a portable copy of your data.
• Opt out of certain data processing activities.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at the email below.

8.Children's Privacy

Wavy is not intended for anyone under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected data from a minor, we will delete it promptly.

9.Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10.Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app or by other appropriate means. Your continued use of Wavy after changes are posted constitutes your acceptance of the revised policy.

11.Contact Us